WorkLoveLife home View all Life posts View all Love posts View all Work posts
Home | Work | Love | Life | About | Contact

Monday, June 22, 2009

Taking a Year To Be

I sat next to my mom on the beach and considered how similar we were in regards to career drive and ambition. It was Mother’s Day, and I was five days post-surgery. We were sitting on the seawall because I wouldn’t make it up and down the stairs to the sand. Technically I wasn’t supposed to even be walking yet, but I needed to get out of the apartment.

I buried my feet in the sand and thought about what she was suggesting. “All I’m saying, Holly,” she said, “is that you might want to take it a little easy. Maybe you just slow down this year. Don’t make any big changes. Don’t move, don’t change jobs, don’t start any companies, don’t take on anything extra besides work. Just be for a while.”

Who wouldn’t want to be told to do less, I wondered. Who wouldn’t want the opportunity to be lazy? And there it was. Right there. Lazy. Kicking ass at a full-time professional job, being in a wonderful committed relationship, writing two blogs, and founding a professional organization is lazy? I’ve always pushed myself to be more, better, faster. If I wasn’t the only person doing it, I’d better be the youngest person doing it. If younger people were doing it, I was doing more.

I’ve been teetering back and forth on whether or not the women in my family have bodies that are just not equipped to handle stress, or if we put an extraordinary amount of stress on ourselves which affects our bodies. Two of my aunts have battled cancer, breast and brain. My mother was emitted to the E.R. with chest pains for the first time at 42. The pre-cancerous cells my surgery and biopsy had revealed were most likely the result of stress, my doctor warned me in her office.

I had my first nervous breakdown as a high school junior. I was working part-time, volunteering in an at-risk school, going to school full-time, taking 4 Advanced Placement courses, and taking a night class at the local college. I crumpled like a ball in the living room when my mom scolded me over the laundry. It didn’t really slow me down though. By my senior year I was going to the local college full-time in place of high school classes, with the same extracurricular schedule. Who was I if not all those things – a star student, an impressive application/ resume, a good employee, a girl on the make?

So maybe that’s why I wasn’t surprised when my doctor eyed my chart after the second round of biopsies and said that the past three months of low-stress living hadn’t made a difference. Hadn’t I spent most of those three months stressing out about how to maintain my immense checklist of “low-stress” things to do? Wasn’t it only the last few weeks where I let myself go to whatever the results were, left it in Something Larger’s hands?

One painful, frightening surgery later (which I had um, postponed by a month so I could launch a professional organization), I sat next to my equally driven mother and took her words of advice. She knew. She was still pushing and climbing at 50. “It’s always there,” she said of ambition. “It’ll be there in a year.”

Who am I if not a ladder-climbing employee, a twenty-something entrepreneur, a moonlighting freelancer, The Person in Town Who Knows About That, a woman on the make?

I guess I’m a woman taking it easy.

Tempering my ambition and drive is something I’ve got to figure out in my life, otherwise this thing, this cancer is just going to keep coming up. And the risks are just too great to ignore.

And while I made up my mind on the beach that day, it wasn’t until today I had to act on it. I turned down a $500/mo. freelance gig. And it was in a type of work that I love and have wanted to do more of. I even initially agreed, but backed out after a long talk with my boyfriend and lots of prayerful contemplation this weekend. It was probably one of the hardest things, besides the surgery, I’ve had to do this year.

My greatest fear in giving up this year to maintaining the life I already have is that I will miss out on something, some opportunity, some chance, some big life-changing event. Then I realize that I just went through the life-changing event. I came head-to-head with so many fears over the six months I endured biopsies, waiting periods, immune system boosters, and surgery. In the end, if I don’t learn how to slow down and enjoy what I’ve built, I’ll miss out on so much more.

Labels: , , , , , , , , , , , , , ,

Wednesday, May 13, 2009

5 Things Not to Say to People in a Health Crisis (and What to Say Instead)

Last week I underwent a surgery I had been hoping to avoid. It was a dark cloud hanging over my head for 6 months. It started with a test, a biopsy, an ineffective attempt to rev up my immune system and a surgery.

The past 6 months have been an emotional rollercoaster as I faced the possibility of cancer and potentially damaging my child-bearing abilities. I had an amazing amount of support, not only from my loved ones and friends, but also from my friends in the blogosphere.

Let me say first that there is no wrong way to support a friend. But a health crisis can send a person into an emotional tailspin of anger, fear and loneliness. Here are a few things I learned along the way.

Don’t say: Lots of people go through it.
When I heard this (which was often since lots of women do have this surgery), it made my feelings seem insignificant. While it is soothing to some degree to know that you’re not going into completely uncharted medical territory, it is the first time for you and it shouldn’t be trivialized.

Do say: Here’s the contact information for someone who has gone through it.
I can’t count how many times people told me they knew someone who had the same surgery and how she was fine. But that didn’t lessen my fears. Great. Someone, somewhere has come out OK. Doesn’t help.

A few days before my surgery, a woman called me and said that she’d had the same surgery, although it had been 20-someodd years since. She told me exactly what she went through, from beginning to the end. That was the first time I felt comfortable.

So much of what we fear as humans is simply the unknown. The more firsthand information I acquired, the more at ease I felt. After my surgery, a few more women stepped forward and said they’d had it also. I wished that they had done so earlier.

Don’t say: There are people who’ve gone through worse.
I heard this a few times, and when I did, it made feel like total crap. Not only was I (still) facing surgery, but here I am feeling sorry for myself while children in Africa are dying of hunger and disease. Thanks for the helping of guilt – it goes great with my anxiety and fear.

Do say: Let me share my experience going through something worse.
Unless you’re the person who has gone through something worse, I wouldn’t touch this one. If you can’t offer sympathy, don’t offer guilt in its place. If you have faced a bigger challenge, then please share your experience.

An older gentleman friend of mine faced (and beat) cancer three times. Another girlfriend beat a brain tumor. Two of my aunts have in recent years survived breast and brain cancer. Having watched these people walk through their ordeals with grace and talked to them about their fears, where they found strength and courage, and how they coped, were invaluable lessons.

Don’t say: Keep your chin up.
The thing about clichés is that we don’t hear their meanings anymore. Our mind sort of glosses over them because we’ve heard them so much. Besides, who wants to keep their metaphorical chin up when they feel a punch coming?

Do say: Keep your shoulders back.
This is a challenge you’re facing, and you should be in full-on attack mode. It was hard to feel self-pity, sadness, fear, or weakness when I remembered to physically round my shoulders back and down. It made me feel strong, powerful, like I was ready for a fight. It’s sort of like the moment a runner laces her shoes up – her body is ready for the run. By keeping my shoulders back, I was ready to face my challenges head-on.

Don’t say: Don’t worry.
I know this is what people say when they’re searching for the right thing to say and it just isn’t coming. People who love us desperately want to see us feeling better, faster. And it seems like anytime someone said this to me, they were willing it with all their might to take the worry away from me. But someone in a crisis is going to worry. I felt like people were trying to shut me up sometimes, like closing their eyes to an ugly house in the neighborhood.

Do say: Tell me what you’re worried about.
I realize that my loved ones don’t want to think about the worst-case scenarios anymore than I do, but I needed to talk about what I was worried about. Would it be cancer? What if I can’t have children? What if something goes wrong in the surgery?

One of my tricks for beating fear is naming the monster. I ask myself what the worst-case scenario outcome is. That usually takes the fangs off a fear. I needed to be able to do that with someone close to me, to get it off my chest. My moods were so effected by my fears, that I would burst into tears at the breakfast table. “Don’t worry” ain’t gonna fix that. Talking it through will.

Don’t say: Everything will be fine.
This is a lot like “don’t worry” in that I think people say it when they have nothing else to say. I usually just sort of shook my head in agreement or mumbled a thank-you. It just doesn’t really say anything.

Do say: I’m praying for you, or I’m holding you in my thoughts.
While “you’re in my prayers/thoughts” sounds kind of clichéd, this is probably one of the things that warmed my heart the most and actually made me feel better when people said it. It told me that they cared, were thinking about me, and were offering to do the one thing they could actually do – pray for my well-being or send “good vibes” my way.

Even when I was an atheist, I welcomed people’s prayers in a crisis. I took a class in college about the mind-body connection and read about studies in which cancer patients who had an assigned prayer group praying for them survived at higher rates than control groups that did not have a prayer group. I believe in the power of lots of people sending positive thoughts and wishes for you into the universe.

My rollercoaster ended on Monday when my doctor declared me cancer-free. If I can learn to remove the stress in my life, I’ll (hopefully) never have to face it again. But that’s another post…

Photo courtesy My Lyn via Flickr.

Labels: , , , , , , , , , , , ,

Thursday, April 23, 2009

Buying the puppy: Learning from mistakes & failures

I had coffee with a friend this weekend and we talked a lot about failure. She said that she felt like she had never really failed before. I, on the other hand, have failed numerous times. Like here. Or here. The amount of mistakes I’ve made in my life is kind of ridiculous. They are far too numerous to count, and some of them have been life-changing.

Some of my failures have only seemed like failures. Others have been important lessons that I only wish wouldn’t have taken so long to figure out.

I always hear people saying to “fail forward.” I guess that’s just a fancy way of saying learn from your mistakes and don’t repeat them. Because there’s something to learn in all of our so-called failures and mistakes, if we are only willing to admit that we’ve been wrong.

Personal story
Meet Amaya. She was my puppy for about 18 hours this weekend. She’s adorable, super-sweet, and loves to chew on… well, anything. She is also a total cuddle bug. So what happened?

I’ve been itching for a dog for months now. But I live in an apartment that is 30 minutes away from my work. And I leave that apartment at 8 a.m. and sometimes I don’t get back until 10 p.m.

I threw all that logic out of the window and did what I wanted. I bought a dog.

When I got her home, she became more rambunctious than she had been in the car. She chewed on everything, and I realized she was covered in fleas. She followed me everywhere, and I when I left her alone she cried. I picked her up, and she stopped.

That’s when I realized there was no way I could keep this adorable little puppy.

Logic and reason came flooding back. And I began to cry as I realized my enormous mistake. Honestly, I began to panic. After about 30 minutes and a conversation with a friend I trust, I came to the decision to take my puppy back to the shelter she came from.

I have to admit that I was wrong, that I made an impulsive decision. And I have to admit this to the people I assured I was ready for pet-parenthood. I have to tell them that I was wrong, that I’m not ready.

I am humbled and embarrassed. But I also have learned from this mistake. I learned that I’m not ready for a puppy. And that will definitely take those wistful feelings away that I used to get when I would see people playing on the beach with their dogs. And when I am ready for a dog, I’ll know it. Because I’ll remember this humbling experience and the accompanying embarrassment, and I won’t make the mistake again.

We can beat ourselves up about our mistakes, or we can see them for what they are – bad decisions we can learn from, moments of weakness that turn into wisdom that lasts a lifetime.

Labels: , ,

Wednesday, March 11, 2009

Why I'm starting another blog

My life has been an interesting series of transitions, always changing and moving in new directions. Social media seems to mimic our lives, and my life in the virtual world has transformed right alongside my not-so-virtual life (the two are increasingly interwoven… I’m not sure I could separate one from the other anymore).


When I started WorkLoveLife in February 2008, I had no idea it would take me where I am today. What nobody tells you when you start a blog is that you will become a junkie. First, you’ll start devouring other people’s blogs in your genre. Then you start commenting on their blogs, and then you figure out that when you do that you get more readers. Oh that’s neat, you think. I wonder what else I can do to get more readers


It spiraled out from there. As I grew WorkLoveLife, I began to run across concepts that I was already working with in my day job in marketing. And I was intrigued. Here I had been MySpacing, Facebooking (um, anyone else remember being on Friendster? I was there), Flickring, tagging and tweeting, and mixed up in all this craziness was marketing.


I wrote a few posts that really had nothing to do with Work, Love or Life, but had everything to do brand image, marketing, and social media tools. And they were some of my favorite posts to write. And scrolling through my feeds every day, I would star dozens of articles daily that I wanted to blog about… but they just didn’t seem to fit what I was doing with WorkLoveLife.


One night, not long after my day job had a serious sputter, I sat on the phone with Penelope Trunk, trying to figure out my next move when she spits out the most preposterous idea. “You should be doing social media, Holly,” she says matter-of-factly, as if she’s been reading my tea leaves. “You do it all already. Just start a blog and round out your resume with some bullets by offering to do some social media campaigns for local businesses and friends.”


I considered this and found it hard to swallow that I could offer my thoughts to others on this subject. Then I started looking around my community and saw a major hole. Nobody, and I mean nobody, had any clue when it came to social media. I met with the community in San Antonio, and god love ‘em, they encouraged me. “Holly is social media in Corpus Christi,” Luis Sandoval told someone as he introduced me. And the truth of it hit me. If nobody filled the hole, the snake oil salesmen would show up soon, and I couldn’t have that happen – not to my community, not to social media.


That was about a month ago. Voila, blog. Hello, social media marketing portfolio. And you know, I even ended up falling for the guy who was running the political action group I offered to do a Facebook promotion for.


I love social media.

My new blog is HollyHoffman.com. It's in it's infancy, so keep checking back for updates - first up, RSS so you don't need to keep checking up. And WorkLoveLife isn't going anywhere. Just doubling up the blogging efforts!

Labels: , , , , , , ,

Thursday, February 5, 2009

Living Like Your Life Depends On It

Too often I hear people saying that my generation takes things for granted, that we act entitled and expect more than we’ve earned from life. And like all youth before us, we believe ourselves invincible, unstoppable, immortal. And while logically, I know that this is not true, I am guilty of acting like I have an endless string of tomorrows, too.

I like hamburgers. A lot. I have a thing for classic American food, like fried chicken, milk shakes, and French fries. I love McDonalds. And I’ve been known to down four Red Bulls one right after the other and still yawn at the end of the night. I don’t sleep enough. I push my schedule to the limits, suffering small breakdowns, edging out relaxing activities, and parsing out tiny increments of time to family once a quarter.

What I’d been doing was waiting until tomorrow for well, everything. I’ll just have a hamburger today, tomorrow I’ll eat healthier. I’ll see my family next weekend, when work is less stressful. I’ll start leaving the office sooner after this quarter is over; I’ll take a do-nothing day sometime later, once my business is off and running.

We treat life like bottomless chips and salsa - there will always be more when we run out.

Somewhere around the time Date #4 and I were splitting up, I got some unexpected news from my doctor. I needed a biopsy. I’ve had two biopsies in the past and some minor surgery to catch some low-level growth on my cervix before it progressed. No big deal. So I had the biopsy and waited, rather impatiently, for the results over the long Thanksgiving weekend. [I'd like to note that Date #4 drove me to and from my appointment and took amazing care of me. He even baked cookies.]

My doctor’s office called and said the results were normal. No abnormal cell growth. But we want you to come in and talk to the doctor anyway. Sure, sure. Great. No worries. I hang up the phone.

Wait.

Why does the doctor want to see me if everything is fine? My sister the nurse reassures me. “She probably just wants to talk to you about getting everything back to normal and keeping it that way,” she said.

Instead, my doctor tells me that the biopsy was normal. For my outer cervix. What that means is not that there are no problems – it means that they are deeper. In fact, the problem is so deep that the kind of biopsy required could compromise my ability to carry a pregnancy to term. [I assume by now I’ve lost most of my male readers.]

I had a decision to make. I could move forward with the more invasive biopsy, which will require hospitalization. Or, I could wait and see. Sometimes these things can go away on their own, my doctor tells me.

The bargain I strike goes something like this: I have three months to boost my immune system and then I have another test. In the meantime, I run the risk that the growth, which we know nothing about, is bigger or faster-growing than we think.

I’d like to say that things have changed in my life since that day. That I’ve learned the fine art of doing nothing, as one of my retired friends likes to say. That I’ve slowed down, eat healthy, exercise regularly, and am on the whole less stressed.

Pretty much the opposite is true.

I’ve read a lot about cancer and seen the effects of stress on family members and their health. I took a class in college all about how our minds and bodies are connected. I know that the more I believe I will be fine, the more likely I will be. But what a mind-screw.

What’s happened instead is that every time I realize how stressed out I am, I think, “Oh great. I just gave myself cancer.” And then I get more stressed out. Because what if I do want to have kids? What if the partner I haven’t even met yet wants kids? What if I freaking have cancer? And the lump in my throat grows.

Every one around me tells me it’s not a big deal; lots of women go through this. Yes, I know. But it’s not your ability to bear children, is it? I always think. It’s not you with the crap medical insurance in the hospital, is it?

And I stop and realize that none of this is helping. It’s actually making it worse.

Here’s what I should be doing, and my hope is that by putting it out here I can somehow make this next month go the way it needs to. Because in some sense, my life depends on the way I live.

Physical elements
Eating right – Cut out the crap. Insert the fresh. I prefer to eat six small meals throughout the day, and already have a meal plan for this. Guess what’s not on it? Fast food or junk food. It’s all about the many colors of veggies and fruits, with a healthy dose of lean proteins and whole grains. Bring it on.

No caffeine – I love my lattes. I was able to cut out caffeine for three weeks before I caved into Starbucks, aka the monkey on my back. It’s a comfort thing for me, and thus I won’t cut it out all together. Once a week shouldn’t hurt. But I’m glad to say I’m off my three-cup-a-day habit. I can honestly say I have more energy.

Lots of water – Water flushes the body out. By cutting out all other beverages, I realize how little water I would drink otherwise. I also firmly believe my mother’s gorgeous skin is due to her water addiction. It’s all that woman drinks and she’s got the skin of a 25-year-old.

Exercise – Up until the past two weeks, I had a rigorous exercise routine. Three 30-40 minute runs per week, a day of upper-body strength training, a day of lower body and a yoga/cross-training day. This was a good mix for me. The cardio helped my immune system, the strength training builds strong bones (which important for women since we’re prone to osteoporosis later in life – how many of us think of that every day?), and yoga or whatever other physical activity like fishing, kayaking or hiking allows me to be active in my life and enjoy it.

Vitamins – I’ve been taking pre-natal vitamins from the get-go. They boost your immune system like nobody’s business, plus they make your hair and nails grow super fast. It really makes you realize your body is a machine that works harder the more you take care of it. I’ve also been taking calcium (see osteoporosis comment above) and fish oil. I drink Echinacea tea once or twice a day. Hey, man, whatever you say might work, I’ll do it.

Mental
You’ve got to believe you’re going to be OK – This is what everyone tells me, including my doctor. I remember a study from that college course that showed that terminally-ill cancer patients had a higher survival rate if they were in denial than those who accepted their impending death. See also: The Secret.

Keep stress levels low – I have no idea how to do this. I thought perhaps if I could keep my schedule clearer, I would have more downtime and feel less stressed. But that doesn’t seem to work for me. I love all of my activities and have yet to learn the art of saying no. It’s hard to turn down projects when you want to grow your own business, especially when the economy is the way it is and you work in a dying industry. A friend recently told me I needed to embrace this about myself, and that would be the key to unlocking my stress. I do try to have one night a week that is clear of any activity. I spend that evening relaxing with a book, enjoying the quiet. This is definitely my weakest area and I welcome all advice related to this.

Renew – My life coach gave me some tips on how to do this. One is laughter. So I try to be around funny people, laugh at everyone’s jokes, and watch funny movies. It does help. Another is sleep. I try to get 9 hours a night, 8 at a minimum. Being in nature is another, and Date #4 has been kind enough to let me visit his country place out in the Hill Country. It is super relaxing, and I love tromping through the woods with his dogs and lazily kayaking in the river. Anything spiritually-related is good, which I’ll talk about below. Finally, believe it or not, music can be an invigorating activity. I love Explosions in the Sky for inspiring and uplifting me.

Visualization – OK, this is kind of gross, but part of what I do every day is to spend time visualizing a healthy, pink cervix. I even looked up a picture (thanks, Google Images). It looks like a fluffy pink doughnut, basically. I say to myself, I have a healthy, pink cervix. And I imagine it. Weird, I know, but again – I’ll do whatever will work.

Spiritual/Emotional
Faith works – Numerous studies have shown that people who have some kind of belief have higher rates of survival when facing illnesses. I’m not a religious person. To be honest, it just never worked for me. I do consider myself a relatively spiritual person, however. I believe in things like karma and hope reincarnation exists. I think that there’s a reason for things to happen, and I believe that things will turn out the way they’re supposed to. I also think that there is something bigger than binds us all. So, in some sense, I just try to trust that.

Prayer/meditation – In that same college course, I found out that people who had others praying for them generally survived also. I thought this was really interesting. There didn’t have to be a connection between the patient and the prayer-er. I like to think of it as “good vibes.” You’ve got all these good vibes coming in your direction – that’s gotta help, right? Spending quiet time in meditation and prayer also helps center an individual, quiets the mind, and can lower stress levels.

If you’re facing the same situation, I’m not sure what to tell you, except that you aren’t alone. Maybe that’s why I’m writing this. Because even though my friends and family are very supportive and kind, it’s an isolating thing. It makes you question your priorities, your lifestyle, your past decisions. It makes you realize that life is not bottomless, and that the things you feel entitled to, that you take for granted, may not be there in a month.

Photo: Courtesy JPhilipson via Flickr.

Labels: , , , , , , , , , , , ,

Tuesday, January 6, 2009

News Flash: Sex is a Distraction

When things ended with Date #4, I made a promise to myself: I wouldn’t get into another relationship for six months. It was clear that I couldn’t handle being in a relationship without losing my momentum in other areas of my life, and I was beginning to see a pattern of jumping from one long-term relationship to another. I’d been a serial monogamist since I was 14. One relationship after another. Some started before others had even ended. It was time for a change.

So, no relationships for six months. I decided that they were simply too big a distraction for the kinds of big things I was trying to achieve – applying to business school, saving for my first house, climbing the corporate ladder, crafting my own business, etc.

Did that mean I wasn’t going to have sex for six months either? I mean, let’s be realistic here. Unfortunately (or fortunately), I don’t really have it in me to sleep with someone I’m not romantically interested in, or rather couldn’t be romantically interested in. I tried the “friends with benefits” thing with GIWS, who actually ended up becoming one of my best friends after our relationship ended, but that got messy fast and I decided for the sake of our friendship that needed to be an “emergencies only” kind of thing.

New Year’s Eve rolls around. And I pick up a guy in a bar. And take him home. Ahem. I. Do. Not. Do. This. OK, well I haven’t done it since like, college. But I sort of figured, why not? I got home at 6 a.m. and slept the whole next day. Then we went out again, and I got home at 10:30 a.m. the next day. And I got a bad cold.

I’ve come to the rapid conclusion that not only are relationships a distraction, but so is sex. You heard me: sex is a distraction.

The pursuit of, anticipation of, before and after of – major distractions. How much time do women spend shaving their legs, bleaching their teeth, plucking their eyebrows, getting or giving themselves manicures and pedicures, shopping for the perfect ass jeans, putting together an outfit for a night out, doing our makeup, blow-drying our hair, posturing at the bar, convincing ourselves we can hunt down a worthwhile guy in a club when we know it’s not true, talking about it with our girlfriends, wondering if he’s going to call, and if so, when? I don’t even know how to figure out how much time guys spend thinking about it, but it’s safe to assume it’s at least 75 percent of their waking hours.

And at the end of the day, you still haven’t studied for the GMAT. You’re too tired to go for a run, and you get such a bad cold from your lack of sleep due to Mr. New Year’s Eve’s snoring that you have to take an afternoon off of work during a critical proving-yourself-in-your-new-promotion phase.

Is it worth it? Is sex just one really big distraction? It’s exciting, enticing, and when it’s good, it’s even a little dirty. But it’s fleeting. And what’s been passed up, what effort has been skimped, that lasts. A lower GMAT score, a lesser business school. A missed run can equal three missed runs since you got out of your groove, then you run a minute-less-than-average mile at your 5K. And being less than 110 percent on your career? Well, I don’t even need to go there.

Perhaps this is really why there’s such a gap between male and female earning after their 20s. It’s a lot more socially acceptable for a man to stay out of relationships while pursuing his career, or in the words of less eloquent men, “getting their shit together.” But that’s not the case for 20-something women. There must be something wrong with us if we’re not doing the sex-dating-relationships thing while pursuing our career goals as well. Somehow, we are less feminine. We become “career ladies” or are seen as ball-busters. We are told that taking our work seriously makes us masculine, and we are given tips on being sexy and career-driven at the same time. Well, that part is actually OK with me. I was clamoring along with the rest of you for Hilary to get rid of the pantsuit (seriously, woman, wear a skirt!).

I think a lot of young women are not necessarily in the settle-down life stage, and yet still feel pressured to date and search for The One in anticipation of the onset of that life stage. Why not embrace that stage? And if you still have too much on your plate, why not take sex off the menu in favor of something that will have a greater impact on your life than getting laid on New Year’s Eve?

So, I’m off it all. Sex, dating, relationships. All of it. At least while I prep for the GMAT this month. When it comes down to it, I’ve got priorities – too many if you ask anyone around me. And sex just doesn’t make the list.

Yeah. Ask me what I think in two weeks.

Photo by Bottom-Feeder via Flickr.

Labels: , , , , , , , , , , , , ,

Sunday, December 28, 2008

Do Your Job Like It’s Your Business

Let me guess: you’re really an entrepreneur at heart; you’re just temporarily stuck in this corporate job, right? One of these days you’re going to bust out of cubicle hell and make a break for the Gen Y holy of holies, owning your own business. And it’s going to be awesome. You’ll be your own boss and you’ll run your company so much cooler than the corporation you’re just biding your time at now. I know. Trust me, I know.

In the meantime, you’re cranking away in front of your PC from 8 a.m. to 6 p.m., fearing layoffs and keeping an impatient eye on the recession economy.

Here’s the thing though: you shouldn’t just be biding your time in your stuffy corporate job. I found in high school and college that the level of my education was entirely up to how much I wanted to learn. I’ve always been one for making the most out of a less-than-ideal situation, and my corporate job is no exception.

I do my job like it’s my own business. I run it like a business, like a separate entity that provides a service to the corporation I work for. I've heard it called “innerpreneur” or “interpreneur.” When people ask who I answer to, my boss tells them that I’m like my own little company. Of course, I still answer to him, have to keep regular business hours, only get my allotted 10 vacation days, etc. But he considers me to fairly independent.

Just like in school, I have two options: I can do what’s needed to get by, or I can make the best of it and really learn something useful. Even if you have a lot of built-in structure in your role, you can still take your position and see how to run it like your own company. It’s great practice for when you finally do have your own company, and your superiors will start to be a lot like my parents were when I was in school – they’ll give you more and more freedom as they see you handling it on your own.

What services do you provide?
The most important question you will ask yourself as an entrepreneur is, what am I providing? As an innerpreneur, you need to ask the same question. As a marketing research analyst, I provide accurate, timely research to my clients that is easy-to-understand and useful in their roles.

Who are your “clients”?
As an entrepreneur you will need to determine who your target consumer or client is. In your corporate job, you also have “clients” – those people who consume your services. It might be a certain department or set of departments; it might be your boss. In my corporate role, my “clients” are the advertising departments of four regional branches of our company, as well as smaller clients in other departments.

Have a marketing plan.
By now you’ve certainly been given the advice to “sell yourself” or “toot your own horn.” I never really understood what people meant by that. Was I supposed to run around telling people how wonderful I was at my job? Not quite. I figured this out during the recession when I saw my industry making sweeping layoffs. I knew I needed to sell my position. I set to work selling my services to my clients. I made a list of the services I provided and the benefits to my clients. In other words, I started emailing the managers of the advertising departments and talking directly with the account executives about what I could do to help them do their jobs better.

I do seasonal marketing. I send emails during the holidays (a busy selling period) letting the advertising departments know how I can save them time, and I use the slower periods to extol the virtues of our planning software and my training opportunities. It works. That’s how you sell yourself, and avoid layoffs.

What are your profits and losses?
As the owner of a company, you’re going to get pretty familiar with P&Ls (profits and losses). This is basically a ledger of what’s coming in and what’s going out. I like to think of this process as doing a return on investment (ROI) on my position. Your salary is your “losses” – that’s how much your “business” is spending every year. It’s probably hard to quantify your “profits” – that’s how much you bring in for the company. You probably don’t have a revenue-producing role; it’s most likely more indirect. As a research analyst, I can tie my role to revenue through the research I provide to our advertising department to facilitate sales. Try to think of your position in terms of this. The closer you can tie yourself to revenue, the more secure your job will be.

Are your “clients” satisfied?
Just like I would in my own café (that’s the business I hope to one day own), I check up with my clients to see if they’re satisfied with the services I’m providing. I check in with managers, account executives, my boss, and our corporate offices regularly to see if they’re getting everything they need from me when they need it. I ride out on sales calls periodically to see my product used in the field, and I survey my clients to see what’s missing. I go back to my boss or corporate offices when necessary and/or make adjustments accordingly.

Is there a more efficient way to do this?
One thing we all say we’ll do when we own our companies is cut out all the red tape. If you’re in a publicly traded corporation, there’s only so much you can do (thank you, Sarbane-Oxley) to cut out certain kinds of bureaucracy. But you can eliminate inefficiencies in your role. The four branches I provide services for were running the same report four different ways. I found a way to streamline, and our corporate offices are considering adopting the changes across all 14 branches we own now.

Have a processes manual.
Good god, I do a lot of stuff. I run various weekly, quarterly, twice-yearly and yearly reports. Some need feedback from my “clients” and the rest are run from five different databases. There are processes for running those reports, training new executives, organizing research studies, cleaning up databases, updating research slides, ad nauseum. There’s no way I can keep all that straight in my head. And what happens if I get promoted, laid off, hit by a bus, or move to another company? I’ll have to spend my last two weeks trying to do a brain dump the size of a small country. So, I keep a processes manual. I record how I run this or that report, what it’s used for, who needs it, how often, etc. I also keep track of the flow of these processes. How do the requests for services come in, to whom do they travel when they are completed?

Have job descriptions.
If you’re thinking of running your own show one day, you’ll need to read “E-Myth Revisited.” In it Michael Gerber talks about how even if you’re a one-man show for a while, one day you don’t want to be. You will play a nominal role in your company (if you so choose), watching it run like a well-oiled machine from a distance. It will be a thing of beauty. He recommends that you create roles for your company – a VP of marketing, production, and sales; managers; producers; etc. where applicable. The idea is that even though your name is penciled into all those roles now, later it won’t be. So, I did that with my job. I came up with job descriptions for the different hats I wear, the various services I provide. Sure, they won’t grow like a business would; one person will probably do all those jobs in this position, but I know how to describe every job I do. And my bosses and predecessors will know as well.

What are your hours of operation?
Yeah, I know. You probably don’t have a lot of control over this. However, you might have more than you think if you start thinking about it. It makes sense for my “business” to be open from 8 a.m. to 5 p.m. or 9 a.m. to 6 p.m. because that is when my “clients” need my services. That’s when they expect me to be open for business, so those are my hours. If I could legitimately tell my boss that different hours of operation would be better, say because I’m now dealing with outsourcing to India, he would probably give me a fair hearing because everything I’ve done until now has shown that I have buy-in with my “business.”

Photo by ballgame68 via Flickr.

Labels: , , , , , , , , ,